Social Norms & Market Norms
As behavioral economist Dan Ariely notes in his book, Predictably Irrational, we live simultaneously in two worlds; one ruled by social norms, and the other determined by market norms. If you hire a professional designer to develop a website for you, they expect to be paid in cash. If they invite you to Thanksgiving dinner, it would be inappropriate to offer them $200 for the wonderful meal! Bringing a dessert or a bottle of wine and offering to help clean up would fit the social norm.
Social Networks are, well, Social…
Online social networks arise spontaneously and are built on trust. Permission to join a network and share your art, requires an understanding of that community’s purpose and rules. People connect online out of a need to be acknowledged; to stay in touch with friends and loved ones, express themselves, create, have fun, show off a bit and share opinions. Before you start talking about your business, your next gig, or your latest album, ask yourself what the network values.
What have you learned about the online communities you participate in? What contributions have gotten the conversation going?