The social web often seems like a huge cocktail party where everyone is shouting and no one is listening. We all want to be found, and followed, and heard. How can we make real connections that lead to offline friendships and business relationships?
Listening with genuine interest is the key to engaging people. Like anything else, developing this skill requires a great deal of practice.
Platforms like blogs, Twitter and Facebook are not well suited for broadcast communications. If you are not paying attention when a post appears, it’s gone.
I am experimenting with asking questions in various ways.
I am digging into Twitter Search to find interesting conversations and engage people with @replies and questions.
Facebook feels more constrictive to me. I am trying different ways to converse, exploring groups and Pages. Some people like guitarist Ken Rosser, have a knack for using Facebook conversationally. He is always interesting, and each post seems to result in an active conversation.
How are you using social communication tools to really listen? What’s working for you?